Rooms, finishes and contact details

Project-enquiry privacy

Last reviewed:

Who is responsible

is responsible for personal information submitted through this website.

Details used to understand a project

A decorating enquiry may include room dimensions, surface condition, colour references, access constraints, preferred timing and the contact information needed for a reply.

From room note to possible quote

Information is used to understand the requested finish, ask sensible follow-up questions and prepare for a possible quotation or visit where one is later agreed.

Photographs and household details

Only share images or property information relevant to the surfaces under discussion. Do not include alarm codes, keys, financial information or unrelated personal items.

Service providers and retention

Authorised hosting and message-delivery providers may process the enquiry only to operate the website and deliver the message. Information is not sold through this website.

Your UK data rights

Depending on the circumstances, you may ask to access, correct, erase or restrict personal information, object to certain processing or request portability. You may also complain to the Information Commissioner's Office.

Privacy questions

Use the contact form for a privacy-related request and make the subject clear without repeating unnecessary personal information.